A Groups and Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. What will I be doing?As a Groups and Events Coordinator, you will work following the events that occur in the Hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: Receive groups and events and keep up to date the hotel even output Draw up contracts for groups and events Insert Rooming List in the system, update payment instructions and enter important information relevant to the groupNegotiate budgets with customersDevelop events Work Orders in the system with all relevant information Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)Perform monthly report groups and update closing information groupsInteract permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen Act directly with the guest or client during the stay of groups and eventsParticipate in special activities such as secretaries of cocktails, welcome tour groups, etc.Ensure that all client requests are answered efficiently and with agilityWhat are we looking for?A Groups and Events Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Graduate or MBA in Management, Hospitality and MarketingPrevious sales groups and events, preferably in Hospitality Ability to analyze and manage multiple tasksAbility to solve problems quickly and efficientlySense of organization and planning Good computer skills including Excel, PowerPoint and Word Proactive approach to meet deadlines and objectives MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO Go Hilton Travel Discount Program???????Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support Flexible Schedules Access to your pay when you need it ???????through DailyPay
