Aftermarket Solutions Rep

Aftermarket Solutions Rep
Empresa:

(Confidencial)


Lugar:

Cundinamarca


Área:

Otros

Aftermarket Solutions Rep

Detalles de la oferta

It's Your Career. Make it Matter
Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three primary segments - Construction Industries, Resource Industries and Energy & Transportation - and also provides financing and related services through its Financial Products segment.
At Caterpillar, you build what matters-whether it's the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide-building critical infrastructure, bolstering local economies, meeting the demand for energy-and that work is powered by our people, which is build through diversity, aiming to achieve the best results.
If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity, respect differences and believes in employee's potential, this is the right place! We consider in all positions people with disabilities, diverse gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Come join our team! Apply for Aftermarket Solutions Rep
Drive revenue and growth for the aftermarket solutions business (to incl. parts, service, worktools, reman) in line with industry strategy in the assigned territory, communicated targets and by following established sales processes focused on the end customer. This will be achieved in close collaboration with the respective dealer(s) where the incumbent under direction of ASR management will provide leadership, guidance and counsel to optimize dealer' sales force and sales processes effectiveness, in addition to leveraging opportunity management systems and processes to Caterpillar's benefit, while recognizing and respecting independence of dealer.
Standard job duties include:
• Deliver, in collaboration with the other verticals, to the annual total business plan for the assigned dealer territories (shared goal). Once an industry specific business plan will be developed, the accountability will move to such plan.
• In collaboration with assigned dealers develop and implement aftermarket solutions industry account plans for assigned high-opportunity customer accounts. Adopt and be an advocate for sales funnel management methods.
* Collaborate with industries to identify customer accounts for growth.
* Develop aftermarket solutions growth opportunities & execute approved targeted marketing campaigns.
* Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and deliver business plan.
* Drive regular sales performance reviews with dealers and ensure implementation of corrective actions where needed.
* Track opportunity, participation and close rates and report VOC/VOD in the CRM system. Develop local action plans, leveraging CRM and Customer Insights, to attack lost sales.
* Seek understanding, document and communicate internally on customer requirements, business models, competitive landscape and other market intelligence to ensure product groups and other entities are aware of product & customer needs.
* Partner with dealers' Parts & Service Sales Managers and their PSSR/ISR/Parts Counter organization to influence sales force effectiveness.
* Identify and communicate opportunities for improving aftermarket solutions sales management, marketing and operational capabilities at assigned dealers.
* Drive customer connectivity as an enabler to business
• Interact with Caterpillar global or regional account management to achieve growth of aftermarket solutions goals with specific customers (as applicable).
* Keep up to date with industry trends, changing technology and market regulations in countries covered.
* Manage the T&E budget
.
* Partner with & influence other internal parties to ensure general customer needs are met for an effective commercial relationship.
* Understand Caterpillar's business model and act within the business process guidance on review and approval for variance programs and commercial actions.

• University degree;
• + 3 years field experience if internal pipeline or +5 years field experience if external hire;
• Experience in the Mining sector and / or Commercial experience with a Dealer;
• Strong business acumen; Industry knowledge; application & machines understanding; customer solutions (parts products, service offerings, solution offerings); Experience in sales & marketing areas;
• English an Spanish Advanced

• Customer approach
• Strong communication & presentation skills
• Excellent influencing skills at all levels
• Strong negotiation skills
• Team player
• Self-starter, able to work autonomously
• Strong accountability
• Ability to work with people from different backgrounds and cultures

• Travel requirement is greater than 70%
• Territory / Region covered: Latin America
• Job available for internal and external candidateses
Caterpillar is an Equal Opportunity Employer (EEO)
EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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Mar 24, 2020, 2:59:00 AM


Fuente: Careermine


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