Interview in English
Location: Bogotá, Colombia
Job Type: Full-Time
Salary: $3,200,000 COP (Gross Monthly)
Work Mode: On-Site
Contract Type: Permanent
Key Responsibilities
Provide customer support in English via phone, addressing concerns and questions about the payment application.
Guide users in resolving technical and financial issues with the app.
Maintain a professional and friendly approach in all interactions.
Manage the call process efficiently, ensuring service quality.
Document and follow procedures to resolve issues effectively.
Requirements
English Level B2: Ability to communicate clearly and effectively.
Residence in Bogotá.
Over 18 years old.
High school diploma required.
Basic computer skills (operating systems, internet) and multitasking abilities.
Excellent customer service and communication skills.
For foreign applicants: Valid PPT and passport required.
On-site work at our offices in Urban 165.
What We Offer
Competitive Salary: $3,200,000 COP per month.
Full-Time Schedule: 46 hours per week.
Two days off during the week, promoting work-life balance.
Permanent contract with full legal benefits, ensuring job stability.
Paid Training: Comprehensive onboarding to ensure you feel confident and prepared.
Additional Office Benefits: Enjoy perks in a professional and dynamic work environment.
Education & Experience
Minimum Education: High School Diploma (Bachillerato / Educación Media).
Languages: Intermediate English (B2).
Experience: Not required.
Apply now and take the next step in your career.
Información adicional:Tipo de contrato: A tiempo completo
