Customer Services & Sales Consultants Syd

JOB DESCRIPTION

A fantastic opportunity with a well renowned company - competitive salary, incentives and bonus!

The Role
This role will be suitable for someone who has at least one years’ experience in the travel industry. You will be responsible for providing superior customer service, with the objective of increasing customer sales and building customer loyalty. You will be responsible for:

Providing exceptional customer service and expert knowledge to your clients

Actively promote and sell tour packages

Handle phone enquiries/walk ins/emails/online reservations

Ensure quick and efficient turnaround for all enquiries

Process tour, air reservations, hotel, transfer and insurance services

The Company
This is a reputable wholesale company with offices throughout the world, focused on cultivating a team of successful and motivated people. They are an industry-leading travel wholesaler.

Benefits

Very competitive incentives scheme

Free weekly snacks and end of month drinks with snacks and activities

Staff travel discounts

Fantastic CBD location (Minutes form Wynyard station)

Employee assistance programme

12 weeks Paid Parental leave (primary carer)

This will mostly be a Monday to Friday role with just one Saturday per month

Skills & Experience

At least one years’ experience in customer service

Travel industry experience desirable but not necessary

Computer literacy with a strong aptitude for learning new systems

A minimum of certificate level 3 in a tourism related field from an accredited training provider

Strong focus on customer service