Desktop Automation Expert

Desktop Automation Expert


Desktop Automation Expert

Detalles de la oferta

San Rafael, Antioquia


As a Desktop Automation Expert in your respective region (RSS Ops APAC, RSS Ops Americas, RSS Ops Europe), you will ensure that the strategic value of Desktop Automation technology is acknowledged, known in the organisation and the technology is applied in Continuous Improvement initiatives and projects as well as supporting the automation and efficiency culture within RSS Operations. You will manage and prioritize desktop automation activities in a customer centric way while delivering high quality analysis on process level in collaboration with regional portfolio managers and other stakeholders and team members of Continuous Improvement Network.

In an agile organisational set-up without extensive hierarchical structure, where all our employees lead from every seat, inspirational leadership, service oriented behaviour and entrepreneurial customer centric mindset are your core values.

In this role you will...

- Act as single point of contact for implementation of Desktop Automation Solutions and support the evolution of the existing Automation methodology ensuring purposeful fit of desktop automation technology in it

- Establish customer oriented collaboration and timely and high-quality service delivered to Roche Services and Solutions (RSS) organisation

- Support the automation framework within the RSS Operations with standard and sustainable development process (documentation templates, standard code commenting practice, collect the best practices)

- Understand the process, the business requirement and the business reason in case of automation requests coming from the RSS Operations

- Review the technical feasibility, propose alternative solutions and coordinate closely with CI Methodology Green Belts and Black Belts

- Develop and maintain quick win solutions for customer groups within RSS Operations by using:

- Desktop automation: MS Excel and SAP (VBA, VBS)

- Google Suits platform: working with different Google applications (Sheets, Docs, Calendar, Sites, Forms, Data studio)

- Google Apps Script for automation within the Google environment

- Web Apps (Google Apps Script, JavaScript and HTML)

- Identify possible Robotics Process Automation use cases within RSS Operations and collaborate closely with Global and Regional Automation Experts

- Develop and maintain excellent working relations with the stakeholder communities

Who you are:

You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.

For this position, you bring the following qualifications:

- Degree in Computer Science, Engineering, Statistics, or technical field or equivalent experience in the area of Desktop Automation

- Business Experience (3+ years) in Shared Services industry

- Operative knowledge and overview of RSS Operations processes

- Advanced Excel skills, macro and/or SAP script writing, JavaScript and/or HTML knowledge is an advantage

- Willingness to learn new systems and innovative technical solutions

- Ability to manage different stakeholders and customer centric mindset

- Experience in digital and/or business process transformations

- Experience and solid understanding of technological aspects of Desktop Automation

- Demonstrated experience in bridging business requirements and technical development

- Self-driven and ability to work with limited supervision; delivering information in high quality and on time

- Strong team player with interpersonal skills and strong collaborative and solution-focused mindset

- Solid analytical skills to structure and present complex business challenges

- Excellent written and verbal communication and presentation skills

- Proficiency in English

Roche is an equal opportunity employer.

Business Support, Business Support >General Business Operations

Fuente: Kitempleo




  • HTML
  • JavaScript
  • Desktop


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