Employee Lifecycle Administrator

Employee Lifecycle Administrator
Empresa:

(Confidencial)


Employee Lifecycle Administrator

Detalles de la oferta

Requisition ID: 29315

Thank you for your interest in GSGlobales

Our group has a strong commitment to promoting a workplace where you feel supported by your supervisors, in a way that ensures your success and that of each customer.

Responsible for the accurate and timely execution of employee event data changes including reviewing, transacting or answering escalated inquiries on personal data change requests including hiring, onboarding, job changes, pay changes, employee separations, profile changes, in line with standard policies, procedures and service level agreements. This team will also answer escalated questions where appropriate.

Accountabilities

- Champions a customer:focused culture to leverage broader Bank relationships, systems, and knowledge

- Enters/processes employee and/or job data changes in HR systems throughout the employee lifecycle events

- Ensures data accuracy and integrity of employee records through established internal control mechanisms

- Responds to inquiries pertaining to specific employee lifecycle events by producing documents using available data and populating templates (e.g. severance letters and agreements, employment letter, etc) and answering escalated issues from different stakeholders

- Runs regular daily/weekly reports to assess performance against standard procedures and Service Level Agreements (SLA's)

- Seeks opportunities to improve operational effectiveness, and propose recommendations to Managers, Employee Lifecycle and Senior Managers, Employee Lifecycle

- Understands how the Bank's risk appetite and risk culture should be considered in day:to:day activities and decisions

- Actively pursues effective and efficient operations within his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day:to:day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct

- Post:secondary Degree or Diploma in Business or Human Resources or pursing education in related field

- CHRP designation is considered an asset

- Experience in a call/contact Centre or in a customer focused area an asset

- Knowledge of employee data administration and end:to:end processes

- Knowledge of HR transactions

- Deep understanding and knowledge of Bank policies and procedures

- Strong knowledge of Organizational structure and complexity

- Strong people leadership skills : experience managing and working with teams

- Attentive to details and deadlines; ability to manage multiple priorities

- Experience with transaction processing and data management

- Experience in conflict / issue resolution

- Strong verbal and written skills

Location(s): Colombia : Bogota : Bogota

We offer a positive work environment, competitive benefits, social responsibility activities and/or volunteering opportunities. Scotiabank is considered the best financial group to work for in Colombia, having an international presence.
We appreciate your interest; however, only candidates selected for an interview will be contacted.
**GSGlobales is an inclusive company that respects diversity and does not engage in any form of discrimination**

Ciudad: bogota


Fuente: Tiptopjob_Xml


Área:

  • Otros / Otros

Requisitos

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