Descripción de la Plaza/nDescription of the vacancy:
We are a small incoming tourism company in Medellín and are looking for a full-time bilingual
Responsibilities include a variety of administrative tasks including managing bookings, replying
to customer enquiries and creating management reports, as well as providing logistical support
for our tour operations.
The candidate must have excellent organizational and problem-solving skills, as well as be able
to prioritize and work independently. We are looking for someone with excellent communication
skills and a strong personality which balances confidence and empathy.
Activities of the position:
? Managing the company’s booking system.
? Providing customer service (email and in person).
? Creating reports for management.
? Coordinating check-in process with customers at meeting point.
? Arranging guide schedules and procurement of guide materials.
? In charge of compliance with local regulations, e.g. health & safety
? Various other administrative tasks.
? Totally fluent in English (100%) and comfortable communicating with foreigners.
? Excellent written and verbal communication skills (English/Spanish).
? Excellent time management skills, ability to multi-task and prioritize work.
? Attention to detail and problem solving skills.
? Strong organizational and planning skills.
? Ability to work independently.
? Flexible time availability (outside of normal office hours).
? Proficiency in MS Office.
? Knowledge of social media.
? Proven admin or assistant experience
? Some knowledge of graphic design
? Level of education required: Professional
? Titles in the areas of: N/A
? Professional Card (Yes/No): No
? Required certifications (Yes/No): No
? Time of experience in activities related to the vacancy: 2 years
? City of the vacancy: Medellín
? Hours per week to work: 40
? Availability 7x24 (Yes/No): No, but some evening time required.
? Date on which work is required to begin: 1
st January 2020
? Salary range of the vacancy: 2,500,000 up to 3,300,000 COP
? Type of expected contract: 1 year (término definido). Open to discuss.
? Requires fluent English (Yes/No): Yes
? Requires US VISA (Yes/No): No
What we offer?
? Flexible schedule: Possibility to have afternoons off, as long as tasks are completed
and with some evening work time.
? Great team & atmosphere: Young and active team, friendly and fun interaction both
inside and outside of the office.
? Autonomy & responsibility: Opportunity to work autonomously and acquired significant
responsibility depending on performance and motivation.
? We value your ideas: You are free to submit project proposals and express your ideas,
if they are well sustained and relevant, they could be carried out.