Manager Infrastructure

Manager Infrastructure


Manager Infrastructure

Detalles de la oferta

REQUISITOS:Sutherland is seeking a reliable and organized person to join us as a manager : it infra. We are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you manager : it infra in this role get to: be the expert: be in charge of the administration and maintenance of the remote monitoring and management system; updating of agent scripts, responding to alerts, monitoring dashboards, and conducting periodic system review. Monitor and respond to critical / warning system alerts. System documentation and consulting services to include system reviews and recommendations. Develop and deploy scripts, routines, software, and processes that create proactive solutions to technical issues. Manage systems that are used to provide support to clients such as remote control, information gathering, etc. Be the point of contact: assist users with software, hardware, and connectivity issues. Serve as escalation resource for other technicians. Impact the bottom line: document maintenance for all computer systems and network infrastructure. Review internal documentation and tickets to identify trends and develop recommendations on how to resolve recurring or chronic issues. Strengthen relationships: communicate with clients as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages. Enable and guide: monitor, coach, and teach other technicians. Our most successful candidates will have: a bachelors degree three years operations and management experience; process transformation experience required strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements demonstrated leadership skills; be able to take the lead in making improvements and resolving issues ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner excellent working knowledge of ms office applications requisitos: educación mínima: universidad / carrera profesional, años de experiencia: 3, idiomas: inglés , conocimientos: unix, windows, disponibilidad de viajar: no, disponibilidad de cambio de residencia: no,, área de trabajo: informática / telecomunicaciones, contrato: tiempo completo, jornada: contrato a término indefinido, salario:

Fuente: Tiptopjob_Xml


  • Tecnología - Sistemas - IT / Sistemas - IT Varios


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