Purpose of the Role
Oversee all operations and smooth running of all the outlets, food and beverage preparation and presentation and management of revenues and costs while ensuring top level customer service and staff motivation.
General Manager Job Responsibilities
Responsible for facilitating the collaborative team effort between operations, sales, and also revenue management for the restaurants
Responsible to develop, implement, monitor plus achieve the objectives of the Business Plan, including Sales Strategies, Pricing, Yield Management the Operations
Maximize the return on investment by achieving the objectives of the business plan & strategic initiatives in guest service, work climate profitability
Provide the highest quality guest service product, a positive work environment for employees; maintaining programs vital to the company culture
Ensure brand standards are met spearhead strategic partnerships to keep things fresh
Create an employment experience by recruiting as well as training team members providing an opportunity for professional development
Responsible to direct as well as develop the performance of all department managers plus their respective departments, including Front Office, Housekeeping, Maintenance, Accounting, People Services, Restaurants and Revenue & Sales to make sure the highest level of guest employee satisfaction
Responsible to develop as well as implement an appropriate sales, marketing revenue strategy to support the growth of this brand
Maximize the financial performance of the restaurants by creating a great work environment that allows team to deliver exceptional guest service
Manage business relationships, maintenance of the physical asset, and also overseeing the financial operational performance of the chains to make sure that they prospers
Group Managing Director
Qualification s for General Manager Job
Degree in hospitality/ Hotel Management or Food service Management
7-10 years extensive experience in management
5 years Chef experience
Excellent interpersonal and communication skills; both verbal and written are mandatory.
Excellent managerial and leadership skills.
Ability to handle the teams and work under pressure.
Excellent presentation skills.
Ability to Develop Financial and Strategic Plans