Service Coordinator

Service Coordinator






Service Coordinator

Detalles de la oferta

Do you have experience supporting Technicians out in the field? Do you have a passion for going above and beyond for the customer? Do you enjoy working for a company that provides upward mobility opportunities?
If so, we'd love to connect with you.

Position Overview
Burkhart Dental Supply, a family & employee-owned industry leader, is seeking a
Service Coordinator
to join our team in Anchorage, Alaska!

In this role
You will coordinate the activities of the Field Service Technicians.

What success looks like

Process service requests received directly from Burkhart clients and Account Managers

Schedule/dispatch service technician for on-site client repairs

Coordinate, schedule, follow-up and maintain files for preventative maintenance program

Administrate all phases of factory repairs of client equipment

Professional and courteous to visitors; effectively answers, screens, and transfers calls

Perform and ensure completeness of administrative requirements of Service Dept. including; but not limited to:

work order review, tracking, communication with customer if outstanding

review all completed W/O's and Trip &Time sheets before sending to Tacoma

maintaining branch work order files

order / receive / distribute parts

coordinate and track branch vehicle maintenance

review Technician expense reports

complete / review Service time sheets

What you'll need

Communicates professionally and effectively both verbally and in writing

Effective prioritization, organization & time management skills

Self-motivated and driven often works independently with limited supervision or direction

Ability to coordinate and control service schedules

Strong decision making skills

Proficient with MS Office applications and willingness to learn PowerPoint and others as needed

You'll experience the following perks as a full-time Burkhart associate

In addition to providing free Dental insurance to our associates (of course!), Burkhart offers two affordable medical plans, health savings accounts, childcare and flexible spending accounts, a 401k retirement plan, and a free employee assistance program.

Wellness program including up to a $240 contribution to associate's health savings account, company-wide events (like Fresh Fruit Fridays), and membership in SmartDollar's financial wellness program.

Up to 3 weeks of vacation time off, 8 paid holidays, a day off to celebrate their work anniversary, and paid sick leave.

Recognition for exceptional performance, anniversary milestone rewards, and other recognition programs.

Associate events throughout the year such as coffee carts, summer BBQ's, team golf events, March Madness contests, and the very popular Take Your Dog to Work Day.

The salary range for this position is: $45,000 - $50,000.
We would love for you to :

Burkhart is an EEO/AAP Employer and a VEVRAA Federal Contractor

Fuente: Learn4Good


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