Walk In Infosys Bpm Email And Chat Process Non Voice

Walk In Infosys Bpm Email And Chat Process Non Voice
Empresa:

(Confidencial)


Lugar:

Cundinamarca


Área:

Otros

Walk In Infosys Bpm Email And Chat Process Non Voice

Detalles de la oferta

Position: Walk In Infosys Bpm Hiring For Email And Chat Process Non Voice Pune
Location: Kaithal
Job Details Walk-in @ INFOSYS BPM- Hiring for Email and Chat Process (Non Voice) €“ Pune
Interview Details
Interview Dates : 16-03-2020 to 18-03-2020 (Monday to wednesday)
Interview timings: 10AM to 2PM
Interview venue Details:
Infosys Recruitment Center,
45-B Wing, Kapila Towers, Behind Dr. Batra,
Ambedkar road near Pune RTO & Railway Station,
Pune 411001
Contact Person: Anamika Singh
Referred by: Farzana
Job Description- €“ Non Voice Process
€Resolving customer queries and requests that are received via Email and chat.
€Processing and logging requests in case management applications.
€Identifying customer needs.
€Contacting customers to give them accurate feedback on the progress of their inquiries.
€Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
€Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Skills Required:
€Bachelor€™s degree
€Proficient computer skills.
€Proficient with MS Office suites.
€Excellent e-mail etiquette.
€Outstanding written communication skills.
€Strong people skills.
€Willing to work in rotational shifts.
Eligibility Criteria:
Qualification: Any Non IT Graduate / Post graduate (Full Time- Without any Backlogs)
Domain: Non-Voice Process
Shifts: 24*7/Rotational Shifts
Experience: 0 to 1 Years of Experience.
Job location: Pune
The candidate should carry below mentioned documents in Original:
€ 10th, 12th, Graduation and Post-Graduation (Mark Sheet and Certificate). Provisional Degree Certificate
€ 2 Color Passport Size Photographs.
€ ID Proof €“ Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
€ Previous Employer €“ Relieving Letter or Experience Letter. (If Any)
€ Current Employer €“ Appointment Letter and Salary Slips (Last 2 - 3 Months) (If any)
Thanks & Regards,
Farzana
HR Recruiter INFOSYS BPM LIMITED Qualities Needed for This Jobs Customer Service, Chat Process, Non Voice Process, Communication Skills, Ms Office, People Skills, Written Communication, Computer Skills, Non It Candidate Profile Walk-in @ Infosys Bpm- Hiring For Email And Chat Process (non Voice) €“
Looking for Bachelor Of Arts (b.a),bachelor Of Architecture (b.arch),bachelor Of Business Administration (b.b.a),bachelor Of Computer Application (b.c.a),bachelor Of Commerce (b.com),bachelor Of Dental Surgery (b.d.s),bachelor Of Technology (b.tech/b.e),bachelor Of Education (b.ed),bachelor Of Ayurvedic Medicine And Surgery (bams) ,bachelor In Hotel Management (b.h.m),bachelor Of Homeopathic Medicine And Surgery (bhms),bachelors Of Law (b.l/l.l.b),bachelor Of Pharmacy (b.pharm),bachelor Of Science (b.sc),bachelor Of Social Work (b.s.w),chartered Accountancy (c.a),masters In Arts (m.a),masters Of Architecture (m.arch),master Of Business Administration (m.b.a),master In Computer Application (m.c.a),master Of Commerce (m.com) graduates profile.


Fuente: Learn4Good


Área:

  • Otros / Otros

Requisitos


Conocimientos:

  • PROGRESS

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