Treasury and Trade Solutions (TTS) provides award-winning integrated cash management and trade services to multinational corporations, financial institutions, and public sector organizations across the world.This function is part of the Latam TTS Controls & Regulatory Management team, reporting directly to the Andean & Colombia TTS & CCPS Head. The Latam TTS Controls team is responsible for supporting the day-day business execution needs related to the TTS Operational Risk and Control environment, as part of Citi's first line of defense.Job Background/contextThis position has responsibility for the management and coordination of the In Business Risk & Controls Unit in the Andean cluster supporting activities related to the TTS Operational Risk & Control environment including governance related to matters that enables an effective risk & control identification, mitigation, monitoring and escalation. A Key aspect of the role is to provide guidance and advisory to the TTS Business team, including TTS Operations & Technology oversight, expanding, and increasing Control Culture within TTS. The role also has the responsibility to act as Liaison for Internal and External Product Reviews, ensure Compliance with several Citi Policies and Regulations applied to TTS Products including but not limited to Operational Risk Management Governance, Risk and Compliance and Manager's Control Assessment, NPAC, NPA, TTS PAP Guidelines among others. Please refer to the key responsibilities below.Key ResponsibilitiesManagement of TTS In Business Risk & Controls for Andean & Colombia cluster. Data Privacy Clearance Business Initiatives CoordinatorParticipate on product committees for early identification of control requirements associated with the modification or launch of new initiatives.Lead actions to expand and increase Control Culture within TTSBusiness focal point of contact on the Annual Compliance Assessments (EWORA, Compliance Assurance)Represents TTS Business on Local Governance Committees, Working Groups and Meetings related to In-Business Risk & Controls including the preparation and presentation of reports with overall indicators, trends and Risk and Control environment.Coordinate the decision process of which material items need to be reported and escalated to key committees (e.g.: Product Controls Review, Risk and Control Forums, BRCC), boards, regulators or external auditors.Act as a key point of contact with regional stakeholders for control matters and coordination of strategic priorities implementationRisk and Regulatory Compliance MonitoringLead Quarterly Control Round Tables/Quarterly Risk Assessment with TTS stakeholders, ORM, Compliance, Finance, Legal, Risk, Operations, Technology, Institutional IBRC teams among others.Co-lead with Business owners the definition of best course of action for identified Issues, Key Risks and Emerging Risks.Act as Business Liaison/Coordinator on internal audits, compliance and regulatory examination reviews during the planning, fieldwork and closing. Support the business on reviewing and responding to findings issued by reviewers.Identification of process improvements and/or new processes that should be implemented to mitigate operational risks.Overall responsibility of TTS Control Environment and Framework with regular Monitoring and review of operational risks and controls across the Business to ensure compliance with Citi Policies and Operational Risk Management Support the Business on the Identification, Control, Monitoring and Management of issues and respective corrective action plans ensuring a proper escalation of material risks events.Track and review Policy deviations and Risk acceptances/Exceptions related to TTS Products.Oversight of TTS Operations and Technology Risk & Control EnvironmentEnsure that external events, key, emerging and significant residual risks are kept current, monitored, trended, and actioned as appropriate for continual improvements and proper escalation process.Monitoring of Operational/Fraud Losses, Near Miss and PLE events involving TTS GOCs to ensure corrective and preventive actions are set to avoid reoccurrence.Definition and Monitoring of Residual Risks Indicators and thresholds related to manual processes.Review of Operational Risk Events to ensure that the events are documented, escalated and a complete post-mortem analysis is conducted.Monitoring and controls execution to ensure Compliance with NPA, TTS PAP Guidelines, Information Security, Mandatory Training, Mandatory Absence, Entitlement Reviews, Records Management, Marketing Material, MNPI and other key Policies and controls routines.Lead the Annual Risk Assessment of TTS Business ensuring Compliance with Governance, Risk and Compliance and Manager's Control Assessment Policy.Collaborate with 2nd line of defense areas (AML, Risk, ICRM, ORM, Fraud) and provide the adequate support and guidance to Product team to stay in Compliance with NPAC, NPA, SIRR and TTS PAP Guidelines.Internal communication of new/revised Citi PoliciesManage an effective communication to ensure Stakeholders stay abreast of relevant organizational, regulatory, operational and process driven changes.Act as advisor of BAOs/BAOs Support in doubts related to Third Party Management PolicyImplementation, coordination and oversight of Manager's Control Assessment Procedure; design and execution of MCA TestsAct with Regional and Global partners to ensure standardization of processes, risks and controls for the Business.Development Value ?Expand relationship skills and exposure considering variety of interaction areas and levelsExtensive knowledge of TTS Products and Services including end to end processes and controlsInternational exposure within Risk & Controls Regional and Global teamsPerson Specification: Knowledge/Experience (What knowledge/ experience of the role or the industry does the individual need, e.g. relevant work experience, industry and/or product knowledge)Understanding/knowledge of Treasury and Trade Solutions productsKnowledge of Operational Risk Management and Risk & Controls methodologies10+ years of related experience in TTS Products and Operations and at least 5+years in Business Risk, Control & Compliance functions.Skills (What specific technical skills does the individual need and at what level, e.g. specific IT/spreadsheet/analytical/modelling skills)Outstanding relationship building and relationship management skillsProficient in Microsoft Office with an emphasis on MS Excel and Power PointAbility to work effectively and drive results Strong experience in analytics and problem solving.Qualifications (What academic/professional qualifications/registrations does the individual need – if relevant)Education: Post-Graduate or Master Degree desirableFluency in English and Spanish. Portuguese is a plusCompetencies: (What competency skills sets does the individual need e.g. organizational skills, planning, resilience, motivation, teamwork, verbal communication skills etc.)Risk-based thinking and analytical mindsetExcellent influential skills.Requires understanding the legal, compliance and regulatory environment of the business.Ability to effectively manage and navigate through multi-faceted disciplines throughout the organization.Strong management and leadership skills.Executive presence: ability to have voice heard.Excellent verbal, written and interpersonal communication skills: Ability to communicate clearly and concisely in all aspects of the job and with multiple audiences in mind.Self-motivated and detail orientedStrong ability to analyze complex scenarios, plan, define and develop integrated solutions to achieve a particular goal within the organization.Proficient in the use of Microsoft applications (Word, Excel, and PowerPoint).------------------------------------------------------Job Family Group: Risk Management------------------------------------------------------Job Family:Business Risk & Control------------------------------------------------------Time Type:Full time------------------------------------------------------
