Customer Support Associate

We're helping one of our clients, Tiny Mile, hire for Customer Support Associate. "Why drive when you can send a robot?" Compensation: USD 5/hour. Location: Remote (anywhere). Skills: Proficient in order management and troubleshooting. Responsibilities: - Support the coordination of Tiny Mile's delivery fleet - Confirm and assign incoming orders using Tiny Mile's in-house dispatch software - Monitor ongoing orders to maintain delivery standards of practice and ensure the package arrives promptly - Provide effective and reliable communication with eaters, merchants, and robot pilots - Report and troubleshoot service errors and answer eater/merchant/courier inquiries