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Job Description - Social Media Specialist (03VAV)
Social Media Specialist
Be the spark that brightens days and ignites your career with TTEC's award-winning employment experience. As a Social Media Specialist, working hybrid in Bogotá, Colombia, you'll be a part of bringing humanity to business. #experienceTTEC.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Colombia says it all!
What You'll Do As a Social Media Specialist, you will be responsible for developing and implementing Social Media strategies to support B2B marketing efforts to increase audience engagement and propel the sales funnel. You'll work closely with the marketing team and sales leaders to write, produce, and manage impactful social content.
You'll report to the Executive Director of Editorial to help accelerate brand awareness and engage prospective and current clients with differentiated content and messaging.
During a Typical Day, You'll Develop, implement, and manage corporate social media strategies, primarily for LinkedIn Develop social content calendars and recommend campaign strategies Create and manage LinkedIn and other social content that encourages and increases audience engagement Contribute to the marketing team's efforts to ensure consistency in the company's "voice," key messages and editorial style. Work with editorial team and designers to ensure content is informative and appealing. Define the most important social media KPIs. Measure and report on the success of social media campaigns. Manage multiple tasks and work in a fast-paced environment on short deadlines Stay up to date with the latest social media best practices and technologies
What You Bring to the Role 4+ years of experience in social media for a B2B audience, LinkedIn preferred, BS in Communications, Marketing, Business, New Media, Journalism or Public Relations Demonstrable creative social media experience and experience with social and marketing copywriting for a U.S.-based audience Deep understanding of digital marketing practices and platforms Strong command of social media best practices, trends, and platform changes. Experience with content scheduling and metric-tracking programs, Asana and Emplifi Understanding of web traffic metrics and social media KPIs and working knowledge of popular creative applications including Adobe Creative Suite and Canva Team player with a positive attitude who is fluent in English, organized multitasker with good time-management skills, critical thinking, and problem-solving skills with strong attention to detail and excellent interpersonal skills What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://mybenefits.ttec.com/?manual for more information .
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Hybrid
Primary Location TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
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