Studio Operations Manager

Responsibilities You will operate as a senior representative, interacting with multiple EA teams and stakeholders. You will partner with studio leaders and key business partners to set up and manage day to day operations, studio growth, identify opportunities and lead process improvements. You will support and be the local driver for operations and studio strategic programs and initiatives like goals, transformation projects, etc. You will manage interactions with external institutions, universities, third-party suppliers, and industry associations. You will work with the franchise leaders to understand and track overall headcount across resource types with a particular focus on project assignments, demand requirements, and chargeback variance. You will manage and oversee staff hiring as per planned ramp up, reassignments when scope changes. You will ensure responsible management of project work sourcing, focusing on scope, cost, quality, and risk. You will manage vendor relationships and contracts, negotiate costs and operational terms. You will manage IT assets, costs and mitigate risks to ensure smooth operation of teams. You will manage the central operations team to deliver continuous improvements and consistent operations support to the franchises in the studio. You will coordinate work volume across the location, considering operational constraints and market opportunities. Qualifications 8+ years of work experience in operations management or a related field. Written and oral fluency in English and Spanish. Experience developing measurements that track discipline performance, delivery, and financial status to find and address core risks to our business and partner teams. Experience with setting up studio operations and driving continuous process improvements. The ability to track, model and present information in engaging ways. Great at building relationships and can set clear expectations with the team.