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Supervisor, Talent Acquisition (Remote Bogota, Colombia) Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional.
Are you an exceptional leader who AIMS HIGHER. REACHES FARTHERin motivating a team to achieve success in everything they do? Can you ACT BOLD.BE PASSIONATEin attracting the right talent? Can you BE ONE.HELP MANY in a way that builds a collaborative relationship with others? Do you want to BE DIFFERENT.BE YOUand LEARN MORE.TAKE ACTION?
JOIN OUR TEAM TODAY! We are hiring a remote Bilingual Recruiting Supervisor in Bogota, Colombia who will oversee a team of Recruiters supporting both Colombia and US hiring needs. The Supervisor will be responsible to train, coach, and motivate their team to meet targets that push for growth within the organization. This is a full-time position with competitive pay, health benefits, opportunity for continuous growth, and many more employer perks. If you have the desire to make change, take on challenges, and experience fulfillment, then this is the place to be!
RESPONSIBILITIES: Supervises and coaches a team of high-volume recruiters Continuously update, design, and improve recruiting procedures (i.e. job application, onboarding, etc) Track and manage the team's performance, recruitment KPIs, and professionalism Stay up to date on labor legislation and inform recruiters and hiring managers about changes in regulations Cultivate a strong working relationship with internal departments and have effective/open communication regarding challenges or shortfalls Ensure all compliance with the hiring and company policy for internal and external hires, verified through audits, assessments, and client feedback Lead all ongoing team engagement activities that help ensure job satisfaction and workforce productivity Serve as SME on recruitment process and systems Manage special projects and tasks as assigned by the manager or other staffing leadership, such as serving on process improvement, coordinating small-scope short-term projects, etc. Partner with the TA leadership group on client needs and updates and serving as the main point of contact to the Recruiting team in Colombia Recruits for non-agent roles as needed All other duties assigned REQUIREMENTS: Must possess at least a Bachelor's/College Degree in HR/Recruitment or a related field preferred 3+ years of work experience in high-volume recruitment BPO, prior leadership experience a plus Experience with Recruitment databases, ATS, candidate Sourcing tools, job sites, LinkedIn, etc. Excellent written and verbal communication skills Strong command of the English language Natural leader that can be persistent and motivate a team to meeting goals Ability to work on multiple hiring goals simultaneously Effective organizational and time management skills Data and process driven with an analytical mindset Knowledgeable of Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) Work with integrity and high-level confidentiality with excellent attention to detail Partners with operations and hiring managers building a strong relationship Work shifting schedules to meet the needs of the business Comfortable with travel to the office as needed (5-10%) BENEFITS & PERKS: Competitive base salary based on experience Paid Training Comprehensive health insurance package Paid vacation and holiday time off. Great work environment Continuum Global Solutions, LLC. ¿Quiénes somos? Los servicios de atención al cliente y call centers de Continuum Global Solutions son utilizados por las empresas más importantes del mundo. Nuestros clientes, que en su mayoría figuran en la revista Fortune 500, confían en nuestra vasta experiencia en la gestión de atención al cliente. Continuum Global Solutions combina tecnologías de punta en servicios de voz, chat, correo electrónico y redes sociales. Continuum emplea a más de 16.000 colaboradores en los grandes mercados internacionales y les brinda servicios a clientes de primera línea a través de diversas verticales industriales. Para mayor información, visite:www.continuumgbl.com
Continuum es un empleador que fomenta la igualdad de oportunidades y tiene en cuenta a todos los candidatos para todos los puestos, independientemente de su raza, color, credo, religión, ascendencia, nacionalidad, edad, identidad de género, género, estado civil, orientación sexual, discapacidad, militar/veterano, ciudadanía, información genética o demás características protegidas por las leyes locales, estatales y federales. Las personas con capacidades diferentes que necesiten adaptaciones razonables para ser empleadas en Continuum Global Solutions, o alguna de sus sucursales, puede requerir tales adaptaciones especiales enviando un correo ****** . Asegúrese de incluir su nombre, el puesto que le interesa y el tipo de adaptación necesaria.
Las comunicaciones de reclutamiento por parte de Continuum siempre le llegarán de un representante de adquisición de talentos desde una dirección de correo electrónico oficial con el dominio @continuumgbl. Además, nuestros representantes nunca le pedirán una forma de pago a un nuevo empleado o candidato. Por favor, si detecta alguna actividad sospechosa, infórmela a ****** .
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