(80% Portuguese) Social Media Expert

You're the player we're missing on this TOP Team!We're looking for a Social Media Expert.You will be responsible for responding to all customer inquiries and providing excellent customer service by being a good listener.This is an exciting opportunity for someone proactive, patient, and understanding who can resolve situations with a positive attitude.What you'll be doing: Review content to ensure it meets the community guidelines while maintaining a high standard of accuracy and quality.Handle sensitive customer data with utmost care and confidentiality.Participate in frequent refresher training to ensure consistent implementation of appropriate policies.Provide trends and insights to make recommendations and develop overall process and product improvements.The TOP Team is looking for someone who: Has an 80% and up Portuguese level.Is an empathetic, responsible, confident, and proactive person.Has graduated from high school.Let's talk about benefits: Performance Bonus.40-hour work week.Long-term contract.Volunteer programs.Career plan.TOP employee fund.This is what sets us apart:We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers worldwide!Great Place To Work has certified us as one of the best places to work in the country and the world.We don't stop innovating and we always go beyond.At Teleperformance, we champion diversity, equity, and inclusion in every connection.We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected.Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.Make a difference with the TOP Team!