Assoc Manager Business Off-Property SalesHiring Locally - Position Based in Bogota, Colombia
Key Accountabilities Is flexible in responding to various requests from Global Sellers, internal and external clients, hotels and colleagues
Demonstrates a helpful attitude and a willingness to assist internal and external clients, hotels, andGlobal Sellers
Provides consistent exceptional service with a personal touch to build trust and credibility
Works with colleagues to support each other's learning and development
Drive Results
Manages inflow and outflow of information and requests
Demonstrates ability to multitask and move from one task to another efficiently
Productively and efficiently manages information and activities using IHG's tools, systems & processes (IHG Javelin, LTR, IHG RFP, Tableau, and other systems)
Establishes own processes to monitor and track progress to ensure deadlines are met with accurate and complete information
Works effectively and efficiently in both onsite and remote working environments
Commit to Continuous Improvement
Accurately manages data and information
Assures information distributed to others is complete and accurate
Adapts readily to changing priorities and work demands
Shows openness to new ideas and opportunities to improve current processes
Offers suggestions for process improvements while also reinforcing documented ways of working
Communication Skills
Speaks and writes clearly, completely, and articulately. Ideas are well organized and logically presented through oral & written communication
Listens effectively to issues, inquiries or project descriptions, asks clarifying questions to get to the root request, and offers the most efficient and effective solution
Quickly identifies appropriate sources to secure information
Key Shared Responsibilities Holistic performance of the assigned Global Sales Key Accounts
Requesting Senior-level customer interaction for strategic accounts & priorities as required
Escalation of opportunities or revenue-impacting challenges as appropriate
Decision Rights Owns Individual Business Goals / KPOs
Performance management of self
Allocation of approved travel budget to maximize ROI with Key Accounts
Strategy for maximizing assigned Key Account performance, market share & revenue
Influences Sales target setting for assigned Key Accounts
Segment strategy & sales approach for applicable verticals
Key Metrics Achieve Account Target Revenues, room nights and average rate
Sales delivery to brands/market
Achievement of individual and business sales goals
Client Satisfaction
Required Education, Experience, Technical Skills and Knowledge Education:
Bachelor's or Master's Degree in Marketing, Management, Business, Hospitality or an equivalent combination of education and work-related experience.
Critical Expertise & Experience:
Demonstrated experience in working in global markets, deep understanding of managing across cultural teams and cultural client interactions.
Demonstrated sales management experience in organizing, planning and executing large-scale sales segment plans from conception through implementation.
Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Must be able to work effectively at board level in client companies, possess strong relationship management skills, and well-developed negotiating and persuading abilities.
Demonstrated knowledge of hotels and hotel sales & marketing, business planning, etc., along with strong sales ability, sales management, problem solving and analytical skills.
Demonstrated knowledge of competitors' sales strategies, positions and initiatives.
Demonstrate a strong commercial acumen and hold a high-level understanding of operating in an owned managed and franchised environment. Experience with franchise organization or ownership constituencies is preferable. International experience or handling accounts with international scope is required.
Demonstrated computer skills in MS Word, Excel, and PowerPoint AND using sales-related software.
Hiring Locally - Position Based in Bogota, Colombia
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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