Position DescriptionAt ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. Role objective:As a member of ADP's Global Integration Center, the Integration Project Manager is the primary point of contact for clients implementing integration solutions. This role is responsible for managing client expectations, planning, monitoring, controlling, and reporting on the project to meet agreed deliverables, scheduled timeframes, and allocated budgets. Additionally, this role contributes to the continuous improvement of our methodology. Responsibilities:Project Management Develop, monitor, and manage a master implementation schedule/project plan in the standard tools to ensure delivery of defined scopeIdentify and obtain any internal resources necessary for successful projectKeep up-to-date (weekly) progress on the project in standard artifacts to ensure accurate reporting and issue managementUse Change Management process for all scope changesLead project team responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished efficiently within designated timeframes, efficiency metrics and budgets.Lead all project phases, including initiation, planning, execution, monitoring, control, and closureDirect day-to-day activities of projects and staff in matrixed organizationDefinitively articulate client roles & responsibilities and hold client accountable for timely delivery, where necessary follow standard Change Control ProcessesAct as escalation point for team membersEnsure milestones are successfully met through oversight and coordination of resourcesWork collaboratively with other departments impacting project.Ensure a quality implementation and transition to service with the appropriate client service team(s)/member(s).Completes after action review/lessons learned on projectsLead communication with stakeholders and team members through completion of the projectOrganize and lead meetings with key stakeholders as needed to review project status and discuss issues, risk, resolutions, possible mitigation plan and workaround as needed.Monitor and manage the client relationship and satisfactionAssess, manage, resolve, and escalate (if necessary) risks and issuesEmploy highly developed consultative skillsPrioritize and make decisions based on information and input in a timely mannerDrive innovation, best practices, and achievement of strategic objectivesContributes to ongoing improvement cycle of implementation processes and ensuring it is aligned with integration best practices and utilizes clear standards and templates.Serves as mentor to other integration project managersParticipates in performance management and professional development activities by providing immediate feedback to team members/leadersEnsures client is trained and has executed Change Management in preparation for production deployment Education and Certifications: Degree or Equivalent in Education and ExperienceBachelor's Degree -> RequiredPMI-PMP -> PreferredLean Six Sigma experience or certification -> Preferred Experience/Skills: Fluency in English (oral and written); and SpanishExceptional communications skills written and verbal, able to drive change in uncertain circumstancesStrong Project Management Skills and experience of managing scope, timeframes, stakeholders, resources to achieve objectivesSuperior prioritization, analytical, interpersonal and follow-up skillsDemonstrated ability to manage client interactions ( negotiations, escalations) and to create client facing materials which simplify complex solutions; Client Relationship Mgt experience is added valueAbility to work in a team environmentGood understanding of Integration Technologies ( IAAS) and/or ADP Integration SolutionsExpert in Microsoft Office Tools (SharePoint, Word, PowerPoint, Visio, etc.)Ability to tailor communications to various cultures and learning stylesAbility and enthusiasm in facilitating virtual meetings involving international partiesUnderstanding of International culture and ability to work in a multinational environmentComfortable on video presenting to various audiences
