Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated.Edwards' groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery.Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence.It's our driving force to help patients live longer and healthier lives.Join us and be part of our inspiring journey.How you will make an impact:• Being responsible for certification of the centers, physicians, and other related staff, as well as EW personnel and as outlined within EW SOPs.• Interacting with clinical and non-clinical stakeholders such as: HCP, KOL, proctors, nurses, staff, auditors, purchase and all other key personnel of hospitals and clinics.• Providing education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.• Developing and continuously improving training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.• Showing business Intelligence.• Educating and training physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.• Throughout commercial procedures, providing physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.• Planning and implementing growth strategies and activities on the field within focused accounts in partnership with the Sales and Sales Management.• Being responsible for upselling in key strategic accounts working in conjunction with Business Managers.• Validating software and hardware updates in the field as applicable.• Learning the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences.• Regularly reviewing clinical support activities, changes in the market and assigned accounts, as well as competitive activity with the NSM and the appropriate Sales Specialist.•Providing On site support: procedure assistance within own territory or if needed support outside own territory.•Scheduling, preparing, and coordinating assistance procedure through external support crimpers.•Coordinating proctorship assistance if needed and all logistics related.•Participating in internal meetings: preparing material, own territory and project update, any other information required.•Constructing monthly forecast in partnership with sales representatives.•Providing weekly updates during the weekly team calls.•Agenda territory planning: visits with manager and sales representatives to own territory.•Using and implementing marketing tools such as Showpad where studies are available, to drive high level conversations with the different stakeholders on the field.•Monthly expense reporting with no delays.•New accounts opening with the sales representative and presenting alternatives to ensure position on current clients and gain market share where is addressable.•Uploading into the system every implant performed under Edwards timeline.• Other incidental duties.What you will need:3 years of previous related medical device and/or clinical experience required.Bachelor's degree in related field Training experience in clinical / technical environment preferred.What else we look for:• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills.• Good problem-solving and critical thinking skills.• Moderate knowledge and understanding of cardiovascular science, cardiovascular anatomy, pathology and physiology.• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting.•Challenging mindset towards facing adversity in a compliant manner.•Team player mindset, individual contributor who thinks in the team's overall achievement over his/her own results.• Ability to build productive internal/external working relationships and interact professionally with all organizational levels.•Openness to receive feedback and resilience.• Ability to manage confidential information with discretion and strict attention to detail.• Proven expertise in MS Office Suite and ability to operate general office machinery.• Ability to manage competing priorities in a fast paced environment.• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.
