Company DescriptionAvery Dennison Corporation (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 35,000 employees in more than 50 countries. Reported sales in 2021 were $ billion. Learn more at Job DescriptionPosition SummaryResponsible supporting business manufacturing applications and infrastructure related, be the advisor for business needsProvide new solutions to answer the business needs that match the defined policies.Part of the BCP infrastructure team, and propose smart solutions.Works closely with the Americas Zone Managers and the Site Coordinators/leads.Core tasks and key responsibilitySystems support & maintaining service levelsHas expertise for the maintenance of systems infrastructure and recovery methods for systems running MS Windows, VMware, LAN devices, and applications process. MS SQL, Databases, and OT hardware and software knowledge is a plus.Advisor on life cycle management for OT infrastructure and manufacturing applications and interfaces.Advisor on new technologies and systems infrastructurePerforms systems upgrades for security, problem solving reasons among othersConducts disaster recovery in accordance with existing proceduresProvide third level support and advanced AnalysisProviding time estimates for resolution of problemsOrganizes or contributes to project Prioritizing tasks needed for project completionAdhering to IS standards, including change management standards and ITILKeeps up to date with corporate IT (security & privacy regulations and applies where appropriateExecutes configuration and capacity management of IT/OT infrastructureDesign and maintains infrastructure for automated monitoring or procedures for manual monitoringInstructs outsource partner (TCS) as part of change managementRemote connectivity of Vendors via approved remote solution QualificationsBachelor degree with 6 years of experience, or Master degree with 3 years of experience.( preferred in the manufacturing environment)Skilled at evaluating options and generating solutionsStrong problem-solving and analytical skillsDynamic, results-oriented problem solverExcellent written and verbal communication skillsEnglish and Spanish, Fluent or close. Portuguese is a plus.Good relationship building skills between various IT and Non IT teamsSelf directed on tasksFacilitate meetings to move projects along.Cisco networking - fundamental level CCNA plus Advance awareness of TCP/IP and common ports and protocols. OSI model.Understanding of NATWindows server and desktop OS - proficientComptia A+ network+, security+, certificate a plusFamiliarity of Industry standards.Familiarity with OT Devices from multiple vendors. (PLC, HMI, SCADA, MES)Proficient in Visio or for building diagrams Additional InformationEssential Job Responsibilities or Primary Job ResponsibilitiesProviding technical support to local engineering and maintenance teams - - firefights, problem resolution, trainingEmergency support for business and operating unitsOn call support in shift during business hours or non-business hours, last through a reachability agreement ( Under the Manufacturing FIT structure)Project management for the Americas Zone. ( Resource , planning, execution)Help other regions where ( Americas / Asia ) needed.International Travel necessary, passport required, US VISA preferred for non US candidates
