Job Title: Operations Associate Location: Remote (MST Time Zone) Working Schedule: Monday-Friday, 9:00 AM to 5:00 PM (MST) About Us: Our company is a leading provider of high-quality trailers, committed to delivering exceptional service to our customers. We are currently seeking a highly skilled and motivated Operations Associate to join our team and contribute to the smooth operation of our business. Role Overview: As an Operations Associate, you will play a crucial role in maintaining the integrity of our company's data within Airtable and spearheading various operational initiatives. You will work closely with the CEO and COO to identify solutions to operational challenges and streamline processes. The ideal candidate will be proactive, detail-oriented, and possess exceptional communication skills. Key Responsibilities: Maintain the integrity of company data within Airtable by updating and organizing information accurately. Spearhead operational initiatives to improve efficiency and effectiveness. Collaborate with the management team to identify solutions to operational problems and implement process improvements. Assist in reducing administrative burdens from account executives by streamlining workflows and processes. Build a data repository for employees to access company data in a single location. Utilize low-code/no-code tools such as Loom, Zapier, and Notion to optimize operational workflows. Communicate effectively with team members and stakeholders to ensure smooth operations of the business. Qualifications: High proficiency in spoken and written English. Exceptional problem-solving skills and a proactive approach to addressing challenges. Strong organizational skills and attention to detail. Experience with Airtable is non-negotiable; familiarity with Loom and other low-code/no-code tools is a plus. Ability to work collaboratively with the management team and contribute to strategic decision-making. Previous experience as an executive assistant or in a similar role is preferred. Personality Traits and Preferences: Systems thinker with the ability to identify opportunities for process improvement. Collaborative team player who can work effectively with others to achieve common goals. An action-oriented individual who takes initiative and drives results. Excellent communication skills, both verbal and written. Nice-to-Haves: Previous experience in a role involving executive support or calendar management. Familiarity with project management tools and software.
