Saas Scm Functional Analyst

Department DescriptionThe CSS (Customer Success Services) organization consists of a diverse, highly skilled, and specialized team of Engineers, who partner with the Oracle Development, Sales, and Support lines-of-business by providing technical subject matter experts for tailored complex and mission-critical IT environments. Technical & Analytical Skills:Excellent English and Spanish verbal and written skills • Well-developed troubleshooting skills, ability to analyze details and synthesize ""big picture"", frequently working with incomplete or ambiguous data. Creative use of industry standard tools to aid in the diagnostic process.• Detailed Functional and technical knowledge of more than one module in any of the following Supply Chain Application Suites Behavioral Skills: • Excellent communication skills. Able to communicate very well both technically and functionally.• Well-developed listening skills. Able to discern core issues in an environment where it may be difficult to determine what the cause is and what the symptom is.• Good organizational skills. Able to develop a coherent plan of action that meets everyone's needs to resolve a given situation as quickly as possible. Also, able to revise this plan as new data is obtained without appearing that there was no plan.• Ability to persevere in the face of obstacles and ensure customer's success. • Self-starter works well unsupervised or with limited supervision.• Detail Oriented (Process orientation preferred)• Complete tasks efficiently and in a timely manner, effectively communicate and drive project deliverables• Interact with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions