About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:On Colombia's Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena's new cultural focal point.About the roleWork directly with the Director of Marketing and liaison between the Public Relations Agency to assist with the execution of public relations and marketing strategies including media visits and coverage, tracking of all related efforts, and other initiatives as directed. We are looking for highly motivated candidates interested in the hospitality industry. What you will doCreate curated content to ensure it amplifies key messages and tells a story consistent with our hotel and Four Seasons brand identity while managing and monitoring the hotel's presence on Social Media networks (primarily Instagram, Facebook, and Twitter) in conjunction with input and support from the Director of Marketing Curate and create content for Twitter, LinkedIn, and other communities outside of IG and Facebook in conjunction with input and support from the Director of MarketingResponsible for guest and community engagement on relevant social media channelsUtilize available programs to integrate proper User Generated Content Manage online and social reputation for Hotel and Restaurants, manage content and implementation for all (integrated) social media initiatives and web content with DOM/ Sales Team and DORMManage social media analytics, monitoring tools and Hotel results and findings.Contribute regularly to Corporate social media initiatives and implement local social media partnerships for cross-promotional opportunities.Monitor the hotel's presence (Hotel and Restaurant) on all relevant websites, including review sites such as Revinate, Trip Advisor, Facebook, etc. in addition to other online communities, ensuring content is accurate and updated according to the Minimum Operating StandardsAmong othersWhat you bringCollege graduateAt least one year of social media and online marketing experience; PR and hospitality experience beneficialExcellent writing, presentation and communications skills, with a strong sense of quality and a creative mindsetAttention to detail.Extremely organizedExcellent customer service skillsAbility to effectively communicate in both written and verbal formats.Have demonstrated knowledge of mobile, emerging and social media applications. What we offer: • Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Complimentary Accommodation at other Four Seasons Hotels and Resort• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals Schedule & Hours:Full Time
