Joining Johnsons Cars, you'll be working with one of the UK's leading independent Franchise Dealership Groups, with 58 multi-award-winning Dealerships across the UK.
As a member of the team, you'll maintain the highest standards of professionalism and integrity at all times and deliver excellence in customer service.
We pride ourselves on the expertise and enthusiasm of our people and have a fantastic opportunity available for motivated, enthusiastic and committed individuals to join us.
As a Warranty Administrator in a busy Aftersales Department at our Volvo in Gloucester you'll input warranty claims and extended warranty claims, monitor debts, Work-In-Progress and parts returns. Service notifications, help service as requested and update vehicle records.
Role and Responsibilities:
To provide the highest levels of organisation and by providing a knowledgeable, courteous, responsive, and efficient communication, projecting the quality image of the brand and the CompanyTo ensure all manufacturer expectations and requirements are met throughout.To deliver exceptional professionalism, ensuring claims are compliant with Manufacturers terms and conditions.The ideal candidate will:
Take pride in their ability to maximise sales and profit opportunities whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction.Be focused on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever.Have good telephone and communication skills.Hold a minimum of 12 months, successful track record in a similar role.Hold a valid UK driving licence.Enjoy working in a fast passed, process driven aftersales environment and have strong organisation skills.Kerridge experience and useful knowledge of Microsoft Office.What we offer?
A competitive basic salary of £26,000
23 days annual leave plus bank holidays rising to 25 days with length of service
Your Birthday off! (If it falls on a working weekday)
Access to the Tooth Fairy dental scheme
Life Assurance
Company Pension Scheme
Johnsons Benefits – discounts on high street retailers, Holidays, Cinema, Restaurants and more.
Staff discounts across all 17 Johnsons brands
Optional Income protection plans
Why Johnsons?
Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 17 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep, Hyundai, Seat, Alfa Romeo, Abarth, Skoda, Suzuki and Ford.
You'll be provided with world class product training from our brand partners to give you all the knowledge needed to help customers through their aftersales experience.
We know that career development is important to our people and pride ourselves on helping individuals grow in their career, we have a team of supportive Managers and leaders keen to grow and develop their teams.
Are you frustrated at being unable to realise your full potential in your current role? If so and want to be part of a successful dealership team, feel up to the challenge and have the relevant experience and ability we are looking for you to APPLY TODAY!
Whatever your question or feedback we are here to help. So please feel free to contact us.
Reg Office: Johnsons Cars LimitedEmpire CourtRedditchUnited KingdomB97 4DA
Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority (FCA) (our registration number is 688450. Permitted activities include acting as a credit broker not a lender.
As an FCA regulated credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Volkswagen Financial Services (UK) Limited, Evolution Funding Limited, Santander Consumer (UK) plc, Honda Finance Europe PLC, CA Auto Finance UK Ltd, Suzuki Financial Services Limited, Volkswagen Financial Services (UK) Limited, Hyundai Capital UK Limited, Stellantis Financial Services Uk Limited, Toyota Financial Services (UK) PLC, FCE Bank Plc,
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18's or over, Guarantees may be required. View our full finance disclosure.
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